Privacy policy

Information We Collect

We collect information you provide when you place an order, contact us, subscribe to communications, create an account if that feature is available, or otherwise interact with our website. This may include:

Name
Email address
Shipping and billing address
Telephone number, if provided
Order details and purchase history
Messages and customer-service communications
Device, browser, IP address, and website-use information collected through cookies and similar technologies

Payment information is processed by our payment providers. We do not retain complete payment-card details.

How We Use Information

We use personal information to:

Process, fulfill, and deliver orders
Send order confirmations, shipment updates, and customer-service responses
Process returns, refunds, and fraud-prevention reviews
Maintain and improve our website, products, and customer experience
Comply with legal, tax, accounting, and recordkeeping requirements
Send marketing emails when you have opted in or where otherwise permitted by law

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us. Transactional messages about orders, returns, account security, or policy updates may still be sent when necessary.

How We Share Information

We share information only as reasonably necessary to operate our business, including with:

Payment processors
Shipping carriers and fulfillment providers
Website hosting, ecommerce, analytics, and customer-support providers
Professional advisers, insurers, and service providers
Government authorities or other parties when required by law or necessary to protect rights, safety, or property

We do not sell personal information for money.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, legal compliance, dispute resolution, and recordkeeping.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. To submit a privacy request, email support@morrowandmake.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. We will not discriminate against you for exercising rights available under applicable law.

Children

Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.