Shipping policy

Shipping Area

Morrow & Make ships only within the United States.

We currently ship to physical addresses in the 50 United States and the District of Columbia. We do not ship internationally or to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, APO or FPO addresses, or P.O. boxes.

Free Standard Shipping

Standard shipping is free for eligible orders shipped within our U.S. delivery area.

We do not currently offer international, expedited, or overnight shipping.

Order Cutoff Time

Our daily order cutoff is 5:00 PM Central Time on business days.

Orders placed by 5:00 PM Central Time on a business day generally begin processing that day. Orders placed after the cutoff, on weekends, or on U.S. federal holidays generally begin processing on the next business day.

Processing and Delivery Estimates

Orders are generally prepared within 1 to 3 business days after payment authorization.

After shipment, standard delivery generally takes 3 to 7 business days. Total estimated time from order placement to delivery is generally 4 to 10 business days, excluding weekends and U.S. federal holidays.

Delivery dates are estimates, not guarantees. Carrier delays, severe weather, seasonal demand, inaccurate addresses, and other circumstances outside our reasonable control may affect delivery timing.

Shipment Confirmation and Tracking

When your order ships, we will send a shipment confirmation email to the email address used at checkout. When tracking is available, the email will include a tracking number or tracking link.

Carrier tracking can take time to update after a shipping label is created. If you have not received a shipment confirmation after the stated processing period, contact us at support@morrowandmake.com.

Delays and Unavailable Items

If we cannot ship your order within the stated time, we will contact you with an updated estimate and give you the option to cancel for a full refund.

If an item becomes unavailable, we may cancel the affected item or order and issue the applicable refund. We will not substitute a materially different item without your approval.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. If you need to correct an address, email us immediately at support@morrowandmake.com.

We will make reasonable efforts to update an address before fulfillment begins, but we cannot guarantee changes after an order has been prepared or transferred to a carrier.